Frequently Asked Questions

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Are Products Food Safe?

Yes! All products are used with 100% food grade resin. So you are free to use them as a serving board for all your charcuterie needs!

Resin Care Instructions

Products are NOT dishwasher safe. In order to clean pieces use a mild soap and warm water as needed. Do not use any harsh cleaners.

All pieces are made with resin that is UV resistant, that being saying resin can yellow if left outdoors or in direct sunlight for long periods of time.

Do You Do Wedding Bouquet Preservation?

Absolutely! Whether you would like your bouquet preserved in its original beauty or if you want it turned into a functional piece of art (e.g., tray, coasters, bookmarks etc.) we have got you covered.

Wedding bouquet preservation is for Winnipeg residents and those in the surrounding areas only. Flowers must be delivered within 2 days of the event in order to ensure freshness.

Turn around time is between 6-8 weeks, as we need time to properly dry all the flowers.

As bouquet preservation is custom work a 20% nonrefundable despot is required.

Commissions & Custom Work

I love creating original pieces. Please reach out to me on my contact page or at wildefleurco@gmail.com to talk about your ideas!

All commissions & customs require a 20% nonrefundable deposit.

Due to the nature of commission pieces, I am unable to offer refunds on the pieces. I will however work with you as much as I can to ensure that you love your finished product(s).

Do You Donate To Any Charities?

We do! We believe in creating, but more importantly preserving the beauty in the world.

In order to give back to the world that provides us with such beautiful flowers, we donate 10% of profits to an alternating Canadian environmental charity every 3 months.

To find out about our current charity please check out Instagram highlight stories!

Materials Used

All art is created using BPA free, food grade resin, dry flowers, colour pigments and gold/silver leaf.

Do You Offer Wholesale Or Large Orders?

We do! If you are wanting a large order please reach out to us at wildefleurco@gmail.com for more information and pricing.

We do both wholesale if you are wanting to sell our products at your establishment, as well as bulk orders for gifts, weddings or special events.

Why Does My Piece Look Slightly Different Than The Pictures?

All pieces are individually created and poured and just like nature are 100% unique. Since every piece is custom made, items may vary slightly from the listing images (e.g., different flowers, different arrangements, slight colour difference and pouring patterns. We do our best to replicate our images but sometimes flowers grow different!

Refunds

I'm 100% sure you will love your product! However, if you don't please reach out to me. If there are any damages the product will be replaced. If you simply decide you no longer want your product you have 14 days from delivery to request a refund.

Refund will be issued once product is returned. All custom and commission based work is nonrefundable. I will however work with you to recreate something you love!

Imperfection In Pieces

Due to the nature of the materials used some bubbles and imperfections can occur although we use the best quality materials to keep those to a minimal. However, some bubbles may still occur.

Have A Question That Wasn't Answered?

Contact us at wildefleurco@gmail.com or through our contact page.